Help center
How can we help?
Short, honest answers about using Workplacea — importing, scoring, tailoring, exporting, and what the free plan actually includes.
Getting started
Getting started with Workplacea: your first resume in 20 minutes
Getting started with Workplacea: create an account, import or start fresh, understand your score, and export your first resume in about 20 minutes.
5 min read
How to import your resume into Workplacea (PDF, DOCX, LinkedIn)
Import your resume into Workplacea from PDF, DOCX, or a LinkedIn export: what our parser extracts, how to review the redline, and what to check.
5 min read
Fixing resume import issues: garbled text, lost sections, dates
Fix common resume import issues in Workplacea: garbled characters, missing sections, merged jobs, and wrong dates — with the cause behind each.
6 min read
Workplacea keyboard shortcuts: edit your resume at typing speed
All the Workplacea keyboard shortcuts in one reference: navigation, editing, AI suggestions, and redline review keys that speed up every session.
5 min read
Scores, tailoring & templates
Your resume score explained: the published rubric behind it
Your Workplacea resume score explained line by line: the published rubric, what each check measures, and why we'll never score with a black box.
5 min read
How to use the free ATS resume checker (and read your report)
Use our free ats resume checker: upload any resume, see exactly what parsed and what didn't, and get a scored report against a published rubric.
6 min read
How to tailor your resume to a job posting in Workplacea
Tailor your resume to a job posting in Workplacea: paste the posting, review AI suggestions as redlines, and accept only the changes that are true.
5 min read
Workplacea templates and ATS safety: how we test every layout
How Workplacea templates are tested for ATS safety: parser results published per layout, our full testing method, and how to pick your template.
5 min read
Export, account & plans
How to export your resume to PDF in Workplacea
Export your resume to PDF from Workplacea: one click, clean selectable text, no watermark on any plan — plus DOCX export and file naming tips.
5 min read
Your Workplacea account: sync, devices, and managing resumes
Manage your Workplacea account: how sync works across devices, organizing multiple resumes, changing your email, and deleting your account fully.
5 min read
The Workplacea free plan: exactly what's included (no asterisks)
The Workplacea free plan spelled out: full editor, real PDF export, the checker, and scoring — plus precisely where the paid plan begins and why.
5 min read
Privacy and your data at Workplacea: what we store and why
How Workplacea handles privacy and your data: what we store, what AI processing sees, what we never sell, and how deletion actually deletes.
6 min read
Can't find what you need?
Email contact@workplacea.com — a human reads every message, usually within one business day.